tracking image not showing

On my newsletter I get the attached image instead of either invisible or an uploaded image. Any help is appreciated. Thanks.


  • 3 Comments sorted by
  • Vote Up0Vote Down
    @"Robert Tkachuk"

    The image you show indicates a broken tracking image, it is not loading.

    This is usually caused by one of 2 things:

    1. PHP imageGD not supported or enabled on the hosting, can you check?
    2. Often a 3rd party plugin or the theme sends headers breaking the tracking image, can you temporarily switch the theme and turn off other plugins to find the problematic one?

    I look forward to your response.
  • Vote Up0Vote Down
    Thanks for the suggestions which helped me to understand that my problem is somewhere on my local development site.
    The image shows up properly on my live site.
    Thank you for your support.
  • Vote Up0Vote Down
    P.S. How do I edit the title to be able to add [SOLVED] to the beginning?
  • Vote Up0Vote Down
    [Solved] tracking image not showing
Sign In or Register to comment.