"I have a golden rule, never tell a person how to do their job, just let them know whats required and let them work it out. Get the best job straight off that way Many thanks - money well spent You are my people from now on. You have the 3 business attributes that work - great service..."
"I'm very satisfied and its been one of the most pleasurable buying experiences for a long time. Pity others cannot be as accommodating with their sales. Very happy I found you guys. The shopping cart seems to work well, very simple to follow in setting things up, everything seems to be there and..."
"Tribulant team offers the best customer service I've seen from plugin companies and other web-service companies. You truly went above and beyond assisting us in making the best use of your well-designed products, and resolving issues in a timely manner with immense patience with us. I salute your pr..."
"I can't believe the quality of service and support I get from your team. They NEVER make me feel stupid and they resolve my issues in an extremely timely manner. I tell everyone that they would be making a huge mistake going with anything or anyone else. The price is nothing compared to the return i..."
"Thanks once again, you have been very professional and helpful and I will certainly use your software on other projects if the need arises...."
"Tribulant has allowed me to lower eCommerce costs with their plugins, while increasing online sales. Besides great software, their support and staff have been incredible! They went above and beyond by adding features to their plugins when requested as well as ensuring that everything integrated with..."
"Just want to take this opportunity to thank you for all your support, was saying to friend if I had to do another shop in the future and was offered a free shop plugin I would still rather buy plugin from you knowing how you keep it updated and with the wonderful support you offer...."
""Thank you, the service you have provided has been excellent. "..."
"Thank you so much you guys rock, need to get that reputation out to the world. I love to do some REPUTATION MARKETING FOR YOUR BUSINESS...."
"Thank you SO much for your help. I have NEVER had such great customer and service care from anyone within the realm of software/web/technology, etc. I am blown away by how helpful you were, how professional and courteous you were. The act of you going in to our Admin panel and diagnosing the prob..."
"The site went live late last month and it's already taking sales. As much as it worries me to work with developers on the other side of the world and in a different time zone; I have felt so comfortable knowing when I go to sleep you guys will look at my support requests and answers are there for..."
"The Tribulant WordPress Shopping Cart Plugin is easy to use, has a huge amount of functionality and really great online support. Thank you Antonie for making it easy..."
"Thank you so so much. Once again, your customer service is something that should be modeled for all other people in the world. Thanks again. You've been a tremendous help...."
"Tribulant WordPress plug-ins are great and the support is Extraordinary!..."
"Tribulant! One word - 'OUTSTANDING!' For two weeks I have been trying to setup the WP Ecommerce Cart, what a nightmare, it was a complete mess, My head was spinning, I came across your site, and took the jump, I decided to buy your shopping cart plugin, within 10 hours, I completely setup my ent..."
"Tribulant have outstanding technical support for their amazing Shopping Cart Plugin. Despite having purchased the plugin a while ago, they were only too happy to help solve an issue I had (which turned out to be unrelated to the plugin). Amazing plugin and amazing support!! Thanks Tribulant!..."
"I came across the Shopping Cart plugin for Wordpress when looking for a solution that would cater to my clients' set of unique requirements for the on-line store he wanted to integrate into a site I was building. I was immediately impressed by the capabilities of the plug in, particularly the mo..."
"I just wanted to say, the Shopping Cart plugin... is amazing! There is just so much more control and it is so easy to do bulk actions. Even just the new product image section where you can just upload images to the products there instead of having to edit the product. Thank you for all the new updat..."
"If ever a company’s Web site hinted at the quality of their products and the excellence of their service and support, then Tribulant is that company. Every contact point with Tribulant for me has been professional and prompt and their plug-ins are fantastic...."
"Tribulant's shopping cart, CheckOut, is one of the easiest carts to set up and has all the bells and whistles all ready to go. My favorite part of the cart is the support. The guys at Tribulant have been right on the spot with any help I need. They respond in a very timely manner and will even help ..."
"First off, we've been working with the shopping cart plugin extensively over the last while on three different stores, and we have been nothing but impressed with te functionality, ease of use, and amazingly clean and clear code. It has been an absolute pleasure to work with compared to the othe..."
"I have been building e-Commerce sites since 2003 and I needed a user-friendly solution with good CMS capabilities as well since small business clients were asking for a CMS. You introduced the WordPress Shopping Cart plugin more than a year ago and it looked promising but it did not have a USPS modu..."
"The folks at Tribulant have created a *great* shopping cart. The set-up is easy, the documentation is clear, and the support is to-die-for-helpful. Give it a shot; you won't be disappointed..."
"It's nice to know that there are software companies that are willing to help their customers rather then giving them a run around. I will 100% highly recommend this plugin to my customers, it's a great product and now I know that you guys have great support. Keep up the good work!..."
"I have just purchased the Shopping Cart Plug-in as it's looks and functionality seem superb, but this is far out shadowed by the fantastic level of customer service and support offered by the Tribulant Software Support Team regarding my long list of pre-sales queries. I look forward to working with ..."
"Of all the software companies we have dealt with Tribulant stands above the rest for their expediency, and willingness to solve the problems no matter what. The support staff at Tribulant is second to none. Their answers were not preformatted. One time I even got a tailor-made .pdf snap shot of scre..."
"When we encountered problems with our original e-commerce solution Tribulant’s WordPress Shopping Cart Plugin came to the rescue. The software lives up to its claims but it is Antonie and Kyle’s excellent support skills that win the day. Every teething problem we came across was addressed in the qui..."
"I purchased a developers license for the shopping cart module about a year ago and love it. It allows me to bring in more work because I can integrate a professional shopping cart for my clients and it’s very powerful and user friendly. I highly recommend this shopping cart over any others out there..."
"If you are looking for a cart for your wordpress installation with excellent customer support - then look no further. Its easy to say that a product is great - but when something goes wrong (as it may at some point) then its good to know that Tribulant tech support is one of the best I have ever..."
"Occasionally everyone needs help with software, and first thing which really surprised me was that the software dev team actually responded to my support request, and within a few hours! Antonie even fixed one problem for me. Now that's what I call service!! 10 out of 10 for software & support...."
"This was my first experience setting up a shopping cart. Not having any technical knowledge, I sent a service ticket asking for some assistance expecting very little. What I got was a shock. Antonie was patient, understanding and literally offered to take the reins and do it for me. In a matter of m..."
"Your support is exemplary and the module is great. ..."
"Tribulant's support is prompt and second-to-none. And the Shopping Cart is far superior to others I have used...."
"After having paid for and attempting to use at least 4 shopping carts that were supposedly designed for use in a Wordpress environment, I found the Tribulant shopping cart plugin. As promised, it worked immediately. Antonie and Tribulant software have proven indispensable for my business. I have nev..."
"I've used a lot of shopping carts and a lot of Wordpress plugins, not always with the best results, so I'm glad I took the chance on Tribulant's shopping cart plugin. The support alone was worth the purchase price and I look forward to trying their other offerings. I plan to use the shopping car..."
"FYI, this is the only WP e-commerce plug-in that I could find for my client that actually works as advertised with First Data. Worth every penny......"
"Thank again. I'm going to mention you guys on the WordPress.org forums. Your plugin is SO much better than wp e-commerce that I can't believe they're even in business anymore...."
"Hi just wanted to let you know I purchased the shopping cart plugin and it has been working flawlessly with frugaltheme! Thanks for your response! I'm enjoying the plugin as it's easy to use and understand. Very straight forward with robust features and options. Now I wish I would have purchased..."
"We would highly recommend the Tribulant shopping cart over any other Wordpress shopping cart plugin. It is so versatile and easy to implement into any website. Also any technical issues were handled swiftly and professionally by Tribulant. The service was excellent. We look forward to using the othe..."
"You have truly gone "beyond the call" investigating this problem. Again thank you very much, worthy support for a commercial plug-in. ..."
"By the way, I had installed the WP e-Commerce plugin by Instinct before trying yours and yours is far more superior. Thank you!..."
"The product is easy to use and I am not a technical user. I can only recommend Tribulant and their products to anyone who is considering using commercial WordPress plugins. We were so impressed with the service we also bought the Newsletters and the FAQs plugin...."
"I'm currently using the checkout and mailing list plugins on a number of clients sites. The fact that the plugins work, they offer a perfect solution for my clients. So I am a customer for life and look forward to using your products as they evolve - you are a great example of what customer service ..."